Table of Contents

1.0 Introduction

2.0 Types of information Collected

2.1 Personal Data

2.2 Non-Personalised Data

3.0 Purposes for which we hold your data

3.1 Personal Data

3.2 Non-Personal Data

4.0 Disclosure of Information to Third Parties

5.0 Sale of Business

6.0 Security

7.0 Changes to the Privacy Policy

8.0 Contact Us


1.0      Introduction

Nova Broadband is committed to protecting and respecting your privacy. This Privacy Policy sets out how we, as a Data Controller, collect, use, process and disclose the personal data  (“Data”) that we collect from you, or that you provide to us, on our website https://novabroadband.ie (“Site”).

 

By visiting this website, you are accepting the terms of this Website Privacy Policy.  Any external links to other websites are clearly identifiable as such and we are not responsible for the content or the privacy policies of these other websites.

 

Please read the following carefully to understand our use of your Data.

 

2.0      Types of information Collected

There are two types of information collected.

2.1       Personal Data

This data identifies you or can be used to identify you and includes:

  • your name;
  • your phone number;
  • your email address;
  • your address;
  • information that you provide by filling in forms on our Site

 

2.2        Non-Personalised Data

Like most websites, we gather statistical and other analytical information collected on an aggregate basis of all visitors to our website. This Non-Personal Data comprises of information that cannot be used to identify or contact you and includes data such as demographic information such as:

  • user IP addresses;
  • browser types;
  • or other anonymous statistical data involving the use of our website.

 

3.0      Purposes for which we hold your data

3.1       Personal Data

We will process any Personal Data you provide to us for the following purposes:

  • to provide you with the goods or services you have ordered;
  • billing purposes;
  • to contact you if required in connection with your order or to respond to any communications you might send to us;
  • service requests or issues;
  • to keep you informed of updates to our services;
  • newsletters

3.2       Non-Personal Data

We use the Non-Personal Data gathered from visitors to our websites in an aggregate form to get a better understanding of where our visitors come from and to help us better design and organise our websites and on-line applications.

 

4.0      Disclosure of Information to Third Parties

We will not disclose your Data to third parties unless you have consented to this disclosure or unless the third party is required to fulfil a request you have made or contract that you have entered into.  Where appropriate, Personal Data may also be processed by our service providers in which case we will take steps to ensure that the processing complies with applicable data protection and confidentiality laws.

 

We will also disclose your data if we believe in good faith that we are required to disclose it in order to comply with any applicable law, a summons, a search warrant, a court or regulatory order or other statutory or legal requirement.

 

We may provide Non-Personal Data to third parties, where such information is combined with similar information of other users of our Site.  For example, we might inform third parties regarding the number of unique users who visit our Site, the demographic breakdown of our community users of our Site or the activities that visitors to our Site engage in while on our Site.  The third parties to whom we may provide this information may include web developers, server providers, and providers of advertising services (including website-tracking services), commercial partners, sponsors, licensees, researchers and other similar parties.

 

5.0      Sale of Business

We reserve the right to transfer information (including your Personal Data) to a third party in the event of a sale, merger, liquidation, receivership or transfer of all or substantially all of the assets of Nova Broadband provided that the third party agrees to adhere to the terms of the Policy and provided that the third party only uses your Personal Data for the purposes that you provided it to us.  You will be notified in the event of any such transfer and will be afforded an opportunity to opt-out.

 

6.0       Security

Your Personal Data is stored on secure servers hosted by us. The nature of the Internet is such that
we cannot guarantee the security of information you transmit to us via the Internet. However, security is of the utmost importance to us and we will take all reasonable steps (including appropriate technical and organisational measures) to protect your Personal Data.

7.0      Changes to the Privacy Policy

Nova Broadband reserves the right to change this Privacy Policy from time to time at our sole discretion.  These changes will be posted on this website so that you are aware of what information we are collecting, how we use it, and under what circumstances, if any we may disclose it.

Your continued use of this website after changes are made is deemed as acceptance of those changes, so please check this policy regularly for changes


8.0      Contact Us

If you have any questions or concerns regarding how Nova Broadband process or store your Personal Data, please contact us at info@novabroadband.ie, or write to us at: Nova Broadband, A1 Fota Business Park, Carrigtwohill, Co. Cork, T45 NX97.  All queries will be replied to within 30 days of receipt of the letter or email.