Nova Broadband is now a proud member of the Digiweb Group / Can I use my own phone adapter with the Nova MyTalk phone service?

Unfortunately we don’t allow customers to bring their own phone adapter to use with our phone service. We provide phone adapters that are provisioned and supported by us centrally. These adapters are standardised and as such can provide the most reliable service. The adapter is owned by the customer once purchased but while it is used to access our voice switch, it remains managed by us. This is done for maximum reliability for the customer and to maintain an orderly network.

Posted in: Technical FAQs