Nova Broadband is now a proud member of the Digiweb Group / I can’t send and/or receive emails / I need your mail server settings

Note: This section only applies to users who are using standard email, e.g. Outlook, Apple Mail, etc. and are not using a web-mail service such as Gmail.

1) I can’t send emails

Please set your Outgoing Mail Server (SMTP) to:

mail.novanetworks.ie, and use port 25 for outgoing mail with no authentication

2) I can’t receive email but can send it

Please contact whoever hosts your mailbox, usually the company after the “@” symbol in your email address, e.g. eircom.

3) I can neither send nor receive email

Please contact Nova Networks support for more help.

Posted in: Technical FAQs