Awwwards best websites / What are your office hours?

Sales – 09.00 – 17.00, Monday to Friday excluding bank holidays. Outside of these hours please send an enquiry via our website or email sales@novabroadband.ie
Billing – 09.00 – 17.00, Monday to Friday excluding bank holidays. Outside of these hours please email info@novabroadband.ie. If you wish to make a payment you can do so by going to www.novabroadband.ie/paybill Your account number is displayed on your invoice.
Technical Support – 08.00 – 20.00, Monday to Friday excluding bank holidays and 10.00 – 18.00 on Saturdays (We are temporarily closed on Saturdays due to circumstances beyond our control and we aim to reinstate this ASAP) Outside of these hours please open a ticket via our website or email support@novabroadband.ie
We have a team of network engineers on call 24/7/365 to monitor and operate our broadband network.  Customers with a service level agreement (SLA) have 24/7/365 phone access to an engineer.

Posted in: General FAQs