Nova Broadband is now a proud member of the Digiweb Group / What is number porting and how do I port my phone number to Nova?

By porting your number, you can stop paying line rental and keep your old phone number
Say goodbye your landline and line rental, keeping your old phone number for use with our service. This is also ideal if you are moving house or office and want to keep the same number. Alternatively, we can issue you with a new phone number (e.g. 021) to use with your Nova phone service.

It’s easy to request a port of your number:
You need to download and complete these TWO forms and send them to us with a copy of the first page of your last phone bill:

Porting Form
CAF (Customer Authorisation Form)

You don’t even need to cancel your phone line
DO NOT cancel your phone line. Your existing provider will do this as part of the porting process. If you cancel it, you may lose your phone number.

Posted in: Residential FAQs