We are looking For:Installations Engineer

Nova Broadband is a Cork-based internet service provider (ISP). Using our own broadband network, we have been providing high-quality communications services including residential broadband and business IP services since 2004. We are growing rapidly and an opening exists for key personnel to join at an exciting time, with a unique opportunity to grow with the business.

We are renowned for a high level of customer service and technical support and believe in providing a level of reliability and quality that is head and shoulders above our competitors. We are looking for an energetic and innovative person to take on the role of Installations Engineer. You will be responsible for residential and business broadband installations, base station building and maintenance.

What we will give you….

  • A flexible, dynamic, young environment.

  • Freedom to innovate and room for creative thinking, with a ban on red tape.

  • Opportunities for constant learning and further training and development.

  • Exposure to new and varied technologies – lots of cool stuff to work with.

  • Ability to make a real difference in the internet industry in Ireland.

What you will be doing for us….

  • Installation of wireless broadband at residential homes.

  • Installation of broadband at commercial premises via fibre optic cable and / or wireless links, networking and installation of Network Termination Unit with the support of our NOC team. (Training in wireless networks and fibre splicing provided).

  • Service calls to either of the above in the event of a fault.

  • Completion of time-sheets, service dockets etc.

  • Meeting and exceeding our high standards of installation work.

  • Base station building and maintenance. Sites vary between one story buildings to 50M towers.

  • You will be a strong team member with excellent communication and planning skills.

You will be someone who…

  • Has an interest in technology and  a genuine interest in how things work.

  • Is extremely analytical with excellent problem-solving ability.

  • Is flexible on start and finish times given the nature of the role.

  • Is available to work occasional weekends.

  • Is an excellent time keeper with strong communication skills.

  • Has a good personable nature and fluent English.

  • Is willing and able to perform customer-facing support with due consideration for our reputation as a customer-focussed business.

  • Is capable of working under time pressure with excellent time-management ability.

  • Is happy to work autonomously while being able to contribute to our team when required.

  • Constantly seeks to suggest and implement improvements to work processes.

  • Is able to perform and thrive in a fast-moving environment.

Your Skills, Qualifications and Experience…

You should have most of the following.

  • At least three years experience in a similar role.

  • Safe pass, manual handling, MEWP. A climbing and rescue cert would be particularly impressive.

  • Desire to learn about telco/ISP environment, including wireless technologies is a must.

  • Two excellent references.

Benefits: Free home broadband from Nova Broadband.

Supplied: Fully fitted van with ladders & tools etc, Fuel Card, Phone, Laptop.

Hours: 8.30am – 6pm with some earlier starts / late finishes required.

Salary: Depending on experience, reviewed annually.

Terms: Full-time.

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